Question 1

What is Zendesk MCP?

Accepted Answer

It's an MCP (Model Context Protocol) server that connects Zendesk to your AI, giving the agent tools to act on your data — through a single remote link.

Question 2

Which AI clients does it work with?

Accepted Answer

Any MCP-compatible client: Claude (web, desktop and mobile), Cursor, ChatGPT with connectors, OpenClaw and other agents.

Question 3

Do I need to code?

Accepted Answer

No. Paste the remote URL into your client, authenticate once, and you're done — no packages to install, no code to write.

Question 4

Is it secure? Can the AI change my data?

Accepted Answer

Access is authorized by you and can be revoked anytime. Permissions follow what Zendesk exposes; you approve them when connecting.

Question 5

How much does it cost?

Accepted Answer

You start free and upgrade when you need more usage. Billing and limits are managed in your mcp.ai account.

Question 6

Can I cancel anytime?

Accepted Answer

Yes. Plans are monthly and can be cancelled at any time, with no lock-in.

Zendesk

Tools (12)

API & agent docs

Frequently asked questions

Example prompts

Zendesk

Tools (12)

zendesk_count_zendesk_organizationsCount the number of organizations in zendesk.

zendesk_create_zendesk_organizationCreate an organization in zendesk.

zendesk_create_zendesk_ticketCreate a ticket in zendesk.

zendesk_delete_zendesk_organizationDelete an organization in zendesk.

zendesk_delete_zendesk_ticketDelete a ticket in zendesk.

zendesk_get_about_meGet information about the owner account in zendesk.

zendesk_get_all_zendesk_organizationsGet all organizations in zendesk.

zendesk_get_zendesk_organizationGet information about a specific organization in zendesk.

zendesk_get_zendesk_ticket_by_idGet ticket details from zendesk.

zendesk_list_zendesk_ticketsList zendesk tickets with pagination and filtering.

zendesk_reply_zendesk_ticketAction to reply to a zendesk ticket by adding a comment.

zendesk_update_zendesk_organizationUpdate an organization in zendesk.