HelpSpot

Create a staff-side support request with an initial customer-visible or internal note. Configured HelpSpot automations may send notifications.

Return the connected HelpSpot staff user's identity, defaults, and support capabilities without authentication tokens.

Return one support request with normalized history and optional time total; fail clearly when HelpSpot returns its sparse HTTP-200 missing-request shape.

List the connected staff user's saved and built-in queue filters, including symbolic selectors such as inbox and myq.

List reusable response templates available to the connected staff user, either all templates or the user's ten most-used templates.

List IDs and labels used to categorize, assign, route, or set the status of HelpSpot requests.

Return one cursor-controlled page of request summaries from a saved or built-in HelpSpot queue filter.

Search support requests by text, customer, state, assignment, or date and return one concise cursor-controlled page.

Subscribe or unsubscribe a staff user from updates to one support request.

Update request, customer, assignment, and state fields and optionally append one customer-visible or internal note. Configured HelpSpot notifications may be sent.