# Simplesat — MCP server on mcp.ai
> Connect your Simplesat account and use 9 tools for CRM straight from your AI agent. Connect with your own API key. Simplesat captures customer feedback and CSAT scores through surveys, integrating directly with helpdesk systems for real-time performance insights.

By: mcp.ai · official
Page: https://mcp.ai/simplesat

## Connect (MCP protocol)
Remote MCP endpoint (HTTP, streamable): https://api.mcp.ai/p_simplesat?ms=1787293740000
Add it as a custom/remote MCP connector, then authenticate when prompted.

## REST API (no MCP client required)
Every tool is also a REST endpoint, authed with a workspace API key.
Discover: GET https://api.mcp.ai/api/simplesat/_endpoints   # public; lists every endpoint
Call:     POST https://api.mcp.ai/api/simplesat/<endpoint>
  Authorization: Bearer sk_live_…   # create one at https://mcp.ai/settings/api-keys
  Content-Type: application/json
  Body: { …args }   →   { "ok": true, "tool": "<id>", "result": { … } }

## Developer docs
How to use (MCP or REST), markdown: https://mcp.ai/simplesat/skill.md
Postman collection (v2.1): https://mcp.ai/simplesat/postman.json

## Tools
- simplesat_create_or_update_customer2(name?: string, tags?: string[], email: string, company?: string, external_id?: string, custom_attributes?: object) — Tool to create a new customer or update an existing customer if one already exists with the same email. Use when you need to add or modify customer information including name, email, company, tags, ex
- simplesat_create_or_update_team_member(email: string, phone?: string, title?: string, last_name: string, first_name: string) — This tool creates a new team member or updates an existing one if a team member with the same email address is found. It is an independent action that requires only basic team member information (emai
- simplesat_get_customer(id: string) — Tool to retrieve a single customer by their Simplesat ID. Returns customer details including name, email, company, tags, and custom attributes.
- simplesat_list_answers(page?: integer, page_size?: integer, modified__gte?: string, modified__lte?: string) — Tool to fetch a list of all answers from Simplesat. Returns answers with detailed question, customer, ticket, and team member information. Supports filtering by modified date and pagination. Note: Thi
- simplesat_list_questions(page?: integer, metric?: string, page_size?: integer, survey_id?: integer) — Tool to retrieve a paginated list of all questions in Simplesat. Use when you need to fetch question details including order, metric type, text, rating scale, choices, and conditional rules. Supports 
- simplesat_list_surveys(page?: integer, page_size?: integer) — Tool to list all surveys in the Simplesat account. Returns survey details including id, name, and metric type (CSAT, NPS, CES). Use when you need to retrieve available surveys or find a specific surve
- simplesat_search_answers(page?: integer, filters?: object[], end_date?: string, operator?: string, page_size?: integer, start_date?: string) — Tool to search and retrieve answers from Simplesat with advanced filtering. Use when you need to find specific answers based on filters like date range, choice value, sentiment, survey, customer, or c
- simplesat_search_responses(page?: integer, filters?: object[], end_date?: string, operator?: string, page_size?: integer, start_date?: string) — Tool to search and retrieve responses from Simplesat by applying specific filters. Returns all responses from the last 30 days by default if no date range is specified. Supports filtering by date rang
- simplesat_update_customer(id: string, name?: string, tags?: string[], email?: string, company?: string, external_id?: integer, custom_attributes?: object) — Tool to update an existing customer by their Simplesat ID. Use when you need to modify customer information such as name, email, company, external ID, tags, or custom attributes.

## Example prompts
- "What can I do in Simplesat?"
- "Show me a summary of my Simplesat account"

## Links
Docs: https://mcp.ai/docs/mcps/simplesat
Website: https://mcp.ai/mcps/simplesat