# Retently — MCP server on mcp.ai
> Connect your Retently account and use 15 tools for forms and surveys straight from your AI agent. Connect with your own API key. Retently is a customer experience management platform that enables businesses to collect, analyze, and act on customer feedback through surveys and integrations.

By: mcp.ai · official
Page: https://mcp.ai/retently

## Connect (MCP protocol)
Remote MCP endpoint (HTTP, streamable): https://api.mcp.ai/p_retently?ms=1787293560000
Add it as a custom/remote MCP connector, then authenticate when prompted.

## REST API (no MCP client required)
Every tool is also a REST endpoint, authed with a workspace API key.
Discover: GET https://api.mcp.ai/api/retently/_endpoints   # public; lists every endpoint
Call:     POST https://api.mcp.ai/api/retently/<endpoint>
  Authorization: Bearer sk_live_…   # create one at https://mcp.ai/settings/api-keys
  Content-Type: application/json
  Body: { …args }   →   { "ok": true, "tool": "<id>", "result": { … } }

## Developer docs
How to use (MCP or REST), markdown: https://mcp.ai/retently/skill.md
Postman collection (v2.1): https://mcp.ai/retently/postman.json

## Tools
- retently_add_feedback_tags(id: string, op?: string, tags: string[]) — Add tags to feedback items by providing feedback IDs and corresponding tags.
- retently_add_feedback_topics(topics: object[], operation?: string, feedback_id: string) — Add topics to feedback items by providing feedback IDs and corresponding topics.
- retently_create_or_update_customers(subscribers: object[]) — Tool to create new customers or update existing ones by providing their details, including email, name, company, tags, and properties. Use this to manage your customer base in Retently.
- retently_delete_customers(subscribers: object[]) — Delete customers from the workspace by providing their unique IDs.
- retently_get_campaigns() — Tool to retrieve a list of campaigns associated with the account. Use when you need to get details about all campaigns.
- retently_get_customer_by_id(customer_id: string) — Tool to retrieve detailed information about a specific customer by their unique ID. Use when you need to get all the details of a customer.
- retently_get_customers(page?: integer, sort?: string, email?: string, limit?: integer, endDate?: string, startDate?: string) — Retrieve a list of customers with optional parameters for pagination, sorting, and filtering by email or date range.
- retently_get_feedback(page?: integer, sort?: string, email?: string, limit?: integer, endDate?: string, startDate?: string, campaignId?: string, customerId?: string) — Tool to retrieve feedback received from customers. Use when you need to get a list of feedback, with optional parameters for pagination and sorting.
- retently_get_feedback_by_id(feedback_id: string) — Tool to retrieve detailed information about specific feedback by its unique ID. Use when you need to get the details of a single feedback entry.
- retently_get_latest_score() — Tool to retrieve the latest NPS score for the account. Use when you need to get the most up-to-date NPS score.
- retently_get_outbox(page?: integer, sort?: string, email?: string, limit?: integer) — Retrieve the outbox of surveys that are scheduled to be sent.
- retently_get_reports(end_date?: string, start_date?: string, campaign_id?: string) — Tool to retrieve reports related to NPS surveys, including scores and trends. Use when you need to get campaign performance data.
- retently_get_templates() — Tool to retrieve a list of survey templates available in the account. Use when you need to get the available survey templates.
- retently_send_transactional_survey(delay?: integer, campaign_id: string, subscribers: object[]) — Tool to send a transactional survey to customers. Use when you need to send a survey to a customer after a specific event, with an optional delay.
- retently_unsubscribe_customers(message?: string, subscribers: object[]) — Unsubscribe customers from receiving surveys by providing their email addresses.

## Example prompts
- "What can I do in Retently?"
- "Show me a summary of my Retently account"

## Links
Docs: https://mcp.ai/docs/mcps/retently
Website: https://mcp.ai/mcps/retently