# Remote Retrieval — MCP server on mcp.ai
> Connect your Remote Retrieval account and use 7 tools for IT operations straight from your AI agent. Connect with your own API key. Remote Retrieval automates the logistics of managing equipment returns, providing efficient tracking and management of laptop and monitor returns.

By: mcp.ai · official
Page: https://mcp.ai/remote_retrieval

## Connect (MCP protocol)
Remote MCP endpoint (HTTP, streamable): https://api.mcp.ai/p_remote_retrieval?ms=1787291340000
Add it as a custom/remote MCP connector, then authenticate when prompted.

## REST API (no MCP client required)
Every tool is also a REST endpoint, authed with a workspace API key.
Discover: GET https://api.mcp.ai/api/remote_retrieval/_endpoints   # public; lists every endpoint
Call:     POST https://api.mcp.ai/api/remote_retrieval/<endpoint>
  Authorization: Bearer sk_live_…   # create one at https://mcp.ai/settings/api-keys
  Content-Type: application/json
  Body: { …args }   →   { "ok": true, "tool": "<id>", "result": { … } }

## Developer docs
How to use (MCP or REST), markdown: https://mcp.ai/remote_retrieval/skill.md
Postman collection (v2.1): https://mcp.ai/remote_retrieval/postman.json

## Tools
- remote_retrieval_create_order(orders: object[]) — Tool to create IT asset retrieval orders for remote employees. Use when you need to schedule pickup of laptops, monitors, cell phones, or tablets from employees. Supports both return-to-company and re
- remote_retrieval_get_all_orders(page?: integer, status?: string, to_date?: string, per_page?: integer, from_date?: string) — Tool to retrieve a paginated list of all orders. Use when you need to list orders with optional filters like status or dates. Call after authentication.
- remote_retrieval_get_company_details(company_id: string, expand_contacts?: boolean, industry_filter?: string, include_financials?: boolean) — Tool to retrieve detailed information for a company. Use after confirming a valid company_id.
- remote_retrieval_get_device_prices() — Tool to retrieve real-time pricing data for all supported devices. Use when you need current prices for Laptop, Monitor (17-23 inch), Monitor_27 (24-27 inch), Tablet, or Cell Phone.
- remote_retrieval_get_order_details(oid: string) — Tool to retrieve specific order details by order ID. Use when you need detailed information about an order including employee info, company info, and shipment status (device_type, send_status, return_
- remote_retrieval_list_pending_orders(page?: integer) — Tool to retrieve list of all pending orders. Use when you need to check orders awaiting payment completion. Results are paginated up to 25 per page.
- remote_retrieval_validate_user() — Tool to validate the provided API key. Use when you need to confirm the API key's validity.

## Example prompts
- "What can I do in Remote Retrieval?"
- "Show me a summary of my Remote Retrieval account"

## Links
Docs: https://mcp.ai/docs/mcps/remote_retrieval
Website: https://mcp.ai/mcps/remote_retrieval