{
  "info": {
    "name": "Gorgias — mcp.ai",
    "description": "REST API for the Gorgias MCP. Set {{apiKey}} to a workspace key (sk_live_…) created at https://mcp.ai/settings/api-keys.",
    "schema": "https://schema.getpostman.com/json/collection/v2.1.0/collection.json"
  },
  "auth": {
    "type": "bearer",
    "bearer": [
      {
        "key": "token",
        "value": "{{apiKey}}",
        "type": "string"
      }
    ]
  },
  "variable": [
    {
      "key": "baseUrl",
      "value": "https://api.mcp.ai/api/gorgias",
      "type": "string"
    },
    {
      "key": "apiKey",
      "value": "sk_live_...",
      "type": "string"
    }
  ],
  "item": [
    {
      "name": "gorgias_add_ticket_tags",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/add/ticket/tags",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "add",
            "ticket",
            "tags"
          ]
        },
        "description": "Adds tags to a ticket in gorgias.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"tag_ids\": \"\",\n  \"ticket_id\": 0\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_create_account_setting",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/create/account/setting",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "create",
            "account",
            "setting"
          ]
        },
        "description": "Creates a new account setting in gorgias.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"name\": \"\",\n  \"value\": \"\",\n  \"description\": \"\"\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_create_customer",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/create/customer",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "create",
            "customer"
          ]
        },
        "description": "Creates a new customer in gorgias.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"data\": {},\n  \"name\": \"\",\n  \"email\": \"\",\n  \"address\": {},\n  \"channels\": \"\",\n  \"external_id\": \"\"\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_create_team",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/create/team",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "create",
            "team"
          ]
        },
        "description": "Creates a new team in gorgias.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"name\": \"\",\n  \"members\": \"\",\n  \"decoration\": {},\n  \"description\": \"\"\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_create_ticket",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/create/ticket",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "create",
            "ticket"
          ]
        },
        "description": "Creates a new ticket in gorgias.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"via\": \"\",\n  \"meta\": {},\n  \"tags\": \"\",\n  \"status\": \"\",\n  \"channel\": \"\",\n  \"subject\": \"\",\n  \"language\": \"\",\n  \"messages\": \"\",\n  \"priority\": \"\",\n  \"customer_id\": 0,\n  \"external_id\": \"\",\n  \"assignee_team_id\": 0,\n  \"assignee_user_id\": 0\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_delete_customer",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/delete/customer",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "delete",
            "customer"
          ]
        },
        "description": "Deletes a specific customer from gorgias.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"customer_id\": 0\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_delete_customer_field_value",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/delete/customer/field/value",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "delete",
            "customer",
            "field",
            "value"
          ]
        },
        "description": "Deletes a specific field value for a customer in gorgias.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"field_id\": 0,\n  \"customer_id\": 0\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_delete_customers",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/delete/customers",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "delete",
            "customers"
          ]
        },
        "description": "Deletes multiple customers from gorgias.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"customer_ids\": \"\"\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_delete_team",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/delete/team",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "delete",
            "team"
          ]
        },
        "description": "Deletes a specific team from gorgias.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"team_id\": 0\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_delete_ticket",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/delete/ticket",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "delete",
            "ticket"
          ]
        },
        "description": "Deletes a specific ticket from gorgias.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"ticket_id\": 0\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_delete_ticket_field_value",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/delete/ticket/field/value",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "delete",
            "ticket",
            "field",
            "value"
          ]
        },
        "description": "Deletes a specific field value for a ticket in gorgias.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"field_id\": 0,\n  \"ticket_id\": 0\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_get_account",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/get/account",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "get",
            "account"
          ]
        },
        "description": "Retrieves your gorgias account information.",
        "body": {
          "mode": "raw",
          "raw": "{}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_get_customer",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/get/customer",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "get",
            "customer"
          ]
        },
        "description": "Retrieves a specific customer from gorgias.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"customer_id\": 0\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_get_event",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/get/event",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "get",
            "event"
          ]
        },
        "description": "Retrieves a specific event from gorgias.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"event_id\": 0\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_get_team",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/get/team",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "get",
            "team"
          ]
        },
        "description": "Retrieves a specific team from gorgias.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"team_id\": 0\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_get_ticket",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/get/ticket",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "get",
            "ticket"
          ]
        },
        "description": "Retrieves a specific ticket from gorgias.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"ticket_id\": 0\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_list_account_settings",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/list/account/settings",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "list",
            "account",
            "settings"
          ]
        },
        "description": "Lists all account settings in gorgias.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"limit\": 0,\n  \"offset\": 0\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_list_customer_field_values",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/list/customer/field/values",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "list",
            "customer",
            "field",
            "values"
          ]
        },
        "description": "Lists all field values for a customer in gorgias.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"customer_id\": 0\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_list_customers",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/list/customers",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "list",
            "customers"
          ]
        },
        "description": "Lists customers in gorgias with various filtering options.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"name\": \"\",\n  \"email\": \"\",\n  \"limit\": 0,\n  \"offset\": 0,\n  \"order_by\": \"\",\n  \"order_dir\": \"\",\n  \"created_to\": \"\",\n  \"external_id\": \"\",\n  \"created_from\": \"\"\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_list_events",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/list/events",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "list",
            "events"
          ]
        },
        "description": "Lists events in gorgias with various filtering options.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"type\": \"\",\n  \"limit\": 0,\n  \"offset\": 0,\n  \"context\": \"\",\n  \"user_id\": 0,\n  \"object_id\": 0,\n  \"created_to\": \"\",\n  \"object_type\": \"\",\n  \"created_from\": \"\"\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_list_teams",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/list/teams",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "list",
            "teams"
          ]
        },
        "description": "Lists teams in gorgias.",
        "body": {
          "mode": "raw",
          "raw": "{}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_list_ticket_field_values",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/list/ticket/field/values",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "list",
            "ticket",
            "field",
            "values"
          ]
        },
        "description": "Lists all field values for a ticket in gorgias.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"ticket_id\": 0\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_list_ticket_tags",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/list/ticket/tags",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "list",
            "ticket",
            "tags"
          ]
        },
        "description": "Lists all tags for a ticket in gorgias.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"ticket_id\": 0\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_list_tickets",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/list/tickets",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "list",
            "tickets"
          ]
        },
        "description": "Lists tickets in gorgias with various filtering options.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"limit\": 0,\n  \"offset\": 0,\n  \"status\": \"\",\n  \"tag_id\": 0,\n  \"channel\": \"\",\n  \"language\": \"\",\n  \"order_by\": \"\",\n  \"priority\": \"\",\n  \"order_dir\": \"\",\n  \"created_to\": \"\",\n  \"updated_to\": \"\",\n  \"customer_id\": 0,\n  \"external_id\": \"\",\n  \"created_from\": \"\",\n  \"updated_from\": \"\",\n  \"assignee_team_id\": 0,\n  \"assignee_user_id\": 0\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_merge_customers",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/merge/customers",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "merge",
            "customers"
          ]
        },
        "description": "Merges two customers in gorgias, combining their data and history.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"source_customer_id\": 0,\n  \"target_customer_id\": 0\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_remove_ticket_tags",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/remove/ticket/tags",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "remove",
            "ticket",
            "tags"
          ]
        },
        "description": "Removes tags from a ticket in gorgias.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"tag_ids\": \"\",\n  \"ticket_id\": 0\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_set_customer_data",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/set/customer/data",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "set",
            "customer",
            "data"
          ]
        },
        "description": "Sets the complete data object for a customer in gorgias.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"data\": {},\n  \"customer_id\": 0\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_set_ticket_tags",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/set/ticket/tags",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "set",
            "ticket",
            "tags"
          ]
        },
        "description": "Sets the complete list of tags for a ticket in gorgias.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"tag_ids\": \"\",\n  \"ticket_id\": 0\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_update_account_setting",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/update/account/setting",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "update",
            "account",
            "setting"
          ]
        },
        "description": "Updates an existing account setting in gorgias.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"value\": \"\",\n  \"setting_id\": 0,\n  \"description\": \"\"\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_update_customer",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/update/customer",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "update",
            "customer"
          ]
        },
        "description": "Updates an existing customer in gorgias.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"data\": {},\n  \"name\": \"\",\n  \"email\": \"\",\n  \"address\": {},\n  \"channels\": \"\",\n  \"customer_id\": 0,\n  \"external_id\": \"\"\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_update_team",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/update/team",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "update",
            "team"
          ]
        },
        "description": "Updates an existing team in gorgias.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"name\": \"\",\n  \"members\": \"\",\n  \"team_id\": 0,\n  \"decoration\": {},\n  \"description\": \"\"\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    },
    {
      "name": "gorgias_update_ticket",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/update/ticket",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "update",
            "ticket"
          ]
        },
        "description": "Updates an existing ticket in gorgias.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \"meta\": {},\n  \"status\": \"\",\n  \"subject\": \"\",\n  \"language\": \"\",\n  \"priority\": \"\",\n  \"ticket_id\": 0,\n  \"customer_id\": 0,\n  \"external_id\": \"\",\n  \"assignee_team_id\": 0,\n  \"assignee_user_id\": 0\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      }
    }
  ]
}